JOB DESCRIPTIONS
REAL ESTATE VA ROLES
ISA / Lead Manager
Make outbound and inbound calls to leads
Qualify and nurture leads based on set criteria
Follow up consistently via call, text, and email
Update CRM with lead status and notes
Set appointments for the sales team
Transaction Coordinator
Manage contracts from under contract to closing
Track deadlines and contingencies
Coordinate with buyers, sellers, lenders, and title
Upload and organize transaction documents
Provide status updates to stakeholders
Listing Manager
Prepare listing paperwork and disclosures
Coordinate photos, videos, and staging
Publish and update listings on MLS and platforms
Manage listing timelines and price updates
Support agent with listing-related admin tasks
Executive Assistant
Manage calendars and inboxes
Prioritize tasks and follow-ups
Prepare reports and Documents
Coordinate meetings and travel
Support Daily Executive operations
Marketing Assistant
Create and schedule marketing content
Manage email and social media campaigns
Update marketing assets and templates
Track basic campaign performance
Support listing and brand marketing tasks
STR / AIRBNB ROLES
Guest Communications VA
Respond to guest inquiries and messages
Handle pre check-in and pre checkout communication
Send access details and house instructions
Manage issue resolution and escalations
Maintain response time standards
Property Manager VA
Coordinate with cleaners and vendors
Schedule maintenance and repairs
Order and track property supplies
Monitor turnovers and property readiness
Support daily STR operations
Dynamic Pricing Specialist
Manage pricing tools and rate strategies
Adjust nightly rates based on demand
Monitor market trends and occupancy
Optimize revenue performance
Maintain pricing accuracy across platforms
HEALTHCARE ROLES
Appointment Setter
Schedule and confirm patient appointments
Handle inbound and outbound calls
Update appointment records
Send reminders and follow-ups
Manage basic patient inquiries
Insurance Verification VA
Verify patient insurance eligibility
Confirm coverage and benefits
Document verification details
Coordinate with billing teams
Flag discrepancies or issues
EMR VA
Update and maintain EMR records
Input patient data accurately
Manage chart updates and documentation
Support providers with record requests
Ensure data compliance and accuracy
MARKETING AND SYSTEMS
GHL Specialist
Build and manage automations and workflows
Set up email and SMS campaigns
Create funnels and landing pages
Maintain CRM structure and data
Troubleshoot system issues
Social Media VA
Create and schedule social media posts
Manage content calendars
Engage with comments and messages
Support basic analytics tracking
Maintain brand consistency
CRM Manager
Maintain CRM data accuracy
Manage pipelines and stages
Create reports and dashboards
Support automation setup
Ensure proper CRM usage across teams
ADMINISTRATIVE ROLES
Customer Support VA
Respond to customer inquiries
Resolve issues and complaints
Escalate concerns when needed
Maintain support tickets or inboxes
Ensure timely and professional responses
General Admin Assistant
Handle data entry and file organization
Manage inbox and scheduling tasks
Prepare documents and spreadsheets
Support team with daily admin needs
Maintain internal records
Operations Assistant
Support process documentation
Track tasks and workflows
Assist with reporting and coordination
Monitor operational deadlines
Support cross-team execution
READY TO BUILD YOUR GLOBAL CAREER?
At Bravo Virtual Assistants, We understand the demands of modern life and business. Our mission is simple:
To provide efficient, reliable, and tailored virtual assistant solutions to individuals and organizations alike. We
want to be the partner you can rely on to handle the tasks that consume your time and energy so that you can
focus on your core goals and priorities.